Intermodal Insider

Privacy Policy

Effective date: January 9, 2026
Website: Intermodal Insider (the “Site”) operated by Intermodal Insider (“Intermodal Insider,” “we,” “us,” or “our”).
Contact: [email protected]

1. Scope and purpose

This Privacy Policy explains how Intermodal Insider collects, uses, discloses, and protects information when you visit or use our Site, subscribe to updates, contact us, or otherwise interact with our content and services.

Intermodal Insider publishes logistics and intermodal industry information, including news, research, guides, and operational explainers. We may also provide content and tools related to shipment visibility concepts (for example, tracking terminology, milestone explanations, exception libraries, or analytics-style insights). This Privacy Policy applies to our online activities and the information processed through the Site.

2. Definitions

  • “Personal data” means information that identifies or can reasonably be linked to an individual (for example, name, email address, IP address, device identifiers).
  • “Processing” means any operation performed on personal data (for example, collecting, storing, using, disclosing).
  • “You” means a visitor, subscriber, or user of the Site.
  • “Service providers” means third parties that help us run the Site (hosting, analytics, email delivery, security, etc.).

3. Information we collect

3.1 Information you provide directly

We may collect information you provide when you:

  • Subscribe to newsletters or updates (e.g., email address, name if you provide it)
  • Fill out a contact form or request information (e.g., name, email address, message content)
  • Submit feedback, report issues, or request corrections
  • Apply to contribute content (e.g., author bio, credentials you submit, writing samples)
  • Participate in surveys or polls (if we run them)

We do not require you to provide personal data simply to read most pages on the Site.

3.2 Information collected automatically

When you browse the Site, we may automatically collect:

  • Device and usage data: IP address, browser type, device type, operating system, language, pages viewed, time spent, referring/exit pages, approximate location derived from IP (city/region level), and interactions with the Site.
  • Log data: server logs and security logs used to maintain the Site and prevent abuse.
  • Cookie and similar technology data: information collected via cookies, pixels, tags, and similar tools (see Cookie Policy).

3.3 Analytics and measurement tools

We may use analytics and measurement tools to understand how visitors use the Site and to improve performance, content, and user experience. Tools may include:

  • Google Search Console (site performance and search visibility reporting)
  • Yandex Metrica (usage analytics and interaction measurement)
    We may also use other providers for uptime monitoring, security, spam prevention, and performance optimization.

4. How we use information

We process information for the following purposes:

4.1 Operate and improve the Site

  • Provide and maintain the Site, including core functionality
  • Analyze traffic trends and content performance
  • Diagnose technical problems, improve speed, reliability, and security
  • Prevent fraud, abuse, or malicious activity

4.2 Communicate with you

  • Respond to inquiries, support requests, feedback, and correction reports
  • Send newsletters or updates if you opt in
  • Send administrative or security-related messages (where necessary)

4.3 Publish and maintain editorial integrity

  • Manage submissions, contributor onboarding, and author pages (where applicable)
  • Investigate and process corrections
  • Maintain internal editorial and audit records

4.4 Legal and compliance

  • Comply with legal obligations
  • Enforce our Terms of Use
  • Protect our rights, safety, and property, and the rights, safety, and property of others

5. Legal bases for processing (EEA/UK and similar jurisdictions)

If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction requiring a lawful basis, we rely on one or more of the following:

  • Consent (e.g., marketing emails, certain cookies where required)
  • Legitimate interests (e.g., site analytics in a privacy-respecting manner, security, improving content and user experience)
  • Contract (e.g., to provide a service you request or respond to your inquiry)
  • Legal obligation (e.g., responding to lawful requests, maintaining records)

Where consent is used, you may withdraw it at any time (for example, by unsubscribing from emails or adjusting cookie preferences).

6. How we share information

We may share personal data in limited circumstances:

6.1 Service providers

We share information with service providers who process data on our behalf, such as:

  • Hosting and infrastructure providers
  • Analytics providers (e.g., measurement tools)
  • Email delivery providers (for newsletters)
  • Security and anti-spam providers
    These providers are authorized to process personal data only as needed to provide services to us.

6.2 Legal requirements and protection

We may disclose information if required by law, regulation, legal process, or government request, or if we believe disclosure is necessary to:

  • Enforce our Terms of Use
  • Protect the rights, property, or safety of Intermodal Insider, our users, or others
  • Investigate security incidents or suspected fraud/abuse

6.3 Business transfers

If Intermodal Insider is involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to appropriate confidentiality and notice where required.

7. International data transfers

If you access the Site from outside the country where we or our service providers operate, your information may be transferred and processed internationally. Where required, we use appropriate safeguards (such as contractual protections) to help protect personal data during cross-border transfers.

8. Data retention

We retain personal data only as long as necessary for the purposes described in this Policy, including:

  • Newsletter subscription data: retained until you unsubscribe and for a reasonable period after to maintain suppression lists and compliance records.
  • Contact requests: retained as needed to respond, maintain business records, and resolve disputes.
  • Analytics data: retained according to the settings and retention policies of our analytics tools and our operational needs.
  • Security logs: retained for a limited period to detect and prevent abuse.

Retention periods vary based on legal requirements and operational necessity.

9. Your rights and choices

9.1 Email preferences

You can unsubscribe from marketing emails at any time using the link in the email. Administrative and security messages may still be sent where necessary.

9.2 Cookie controls

You can manage cookies through browser settings and (where available) our cookie preference controls. See Cookie Policy.

9.3 Rights for EEA/UK residents (and similar regimes)

Depending on your location, you may have the right to:

  • Access personal data we hold about you
  • Correct inaccurate personal data
  • Delete personal data (subject to legal exceptions)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent where consent is the legal basis
    You may also have the right to lodge a complaint with your local data protection authority.

9.4 Rights for certain U.S. residents

Depending on your state of residence, you may have rights to access, delete, or correct certain personal data, and to opt out of certain types of processing. If Intermodal Insider does not sell personal data, we will state that clearly in our disclosures or the relevant section of the Site. If we ever change that practice, we will update this Policy.

To exercise rights, contact us using the details in Section 13.

10. Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal data from unauthorized access, loss, misuse, or alteration. However, no online service can guarantee absolute security. You use the Site at your own risk.

11. Children’s privacy

The Site is not directed to children, and we do not knowingly collect personal data from children under the age of 13 (or a higher age if required by local law). If you believe a child has provided us personal data, contact us so we can take appropriate steps.

12. Third-party links

The Site may contain links to third-party sites or services. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy practices.

13. Contact us

For privacy questions, requests, or complaints, contact:
Email: [[email protected] or other email]

We may ask you to verify your identity before fulfilling certain requests.

14. Changes to this Privacy Policy

We may update this Policy from time to time. We will post the updated version on this page and revise the effective date. Material changes may be communicated via the Site or email (if you subscribe), where appropriate.